State Farm® Insurance Agent Jim Tom
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gino X
January 7, 2026
5
out of
5
rating by Gino X
"Always immediate and friendly service from Jim Tom and his associates. Thank you, Patricia, for your assistance."
We responded:
"Thank you, Gino! I'm glad to hear that you received immediate and friendly service from our team. Patricia is a valuable part of our office, and I'm happy she could assist you. If you need anything else, feel free to reach out!"
alvin tito
December 4, 2025
5
out of
5
rating by alvin tito
"My experience with State Farm was excellent. Ariana helped me add a new vehicle to my policy and was incredibly kind, patient, and helpful especially with all my back and forth questions. I expected my rate to increase, but she worked hard to keep it the same. Service like hers is exactly why I chose State Farm, and I highly recommend them for auto insurance."
We responded:
"Thank you for your review, Alvin! I'm happy to hear that Ariana provided such excellent service while helping you with your policy. It's great to know she could assist with your questions and maintain your rate. We appreciate your recommendation and are here for any future insurance needs!"
Mike Bowman
November 19, 2025
5
out of
5
rating by Mike Bowman
"Patricia was very helpful and listen to all of my concerns and is trying to work up a competitive quote to win back my business"
We responded:
"Thank you, Mike! I'm happy to hear that Patricia was able to assist you and address your concerns. We're committed to providing competitive quotes and excellent service. If there's anything else we can do for you, just let us know!"
Run Fong Situ Han
November 18, 2025
5
out of
5
rating by Run Fong Situ Han
"I needed help with my car and home insurance. The agent I was assigned, Jim Tom, was very helpful. He responded promptly to all my questions."
We responded:
"Thank you, Run Fong Situ Han! I'm happy to hear that our office was able to assist you with your insurance needs. It's great to know that he responded promptly to your questions. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Rekha Shukla
November 17, 2025
5
out of
5
rating by Rekha Shukla
"The team including Patricia and Jim have been great to work with as we moved to our new condo coming from out of state. Thank you so much for helping to make this transition so easy!"
We responded:
"Rekha, thank you for your wonderful feedback! I'm delighted to hear that we could assist you smoothly. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Ranni Matar
October 29, 2025
5
out of
5
rating by Ranni Matar
"I just wanted to mention that Patricia did a great job helping me and answering all my questions regarding auto insurance"
We responded:
"Thank you, Ranni! I'm happy to hear that Patricia was able to assist you effectively with your insurance questions. Our team is dedicated to providing excellent service, and it's great to know Patricia delivered just that. If you have any more questions or need further assistance, feel free to reach out!"
Whitney Wolf
October 29, 2025
5
out of
5
rating by Whitney Wolf
"Patricia was great! Extremely helpful:)"
We responded:
"Thank you, Whitney! I'm happy to hear that Patricia was extremely helpful. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Omar Hernandez
October 10, 2025
5
out of
5
rating by Omar Hernandez
"I had an excellent experience with Patricia Diego at State Farm! She helped me get coverage for my Chevy Trax and made the entire process quick and easy. Patricia took the time to explain the Drive Safe & Save program and even helped me set it up on my mobile app and connect the beacon tracker in my vehicle. I really appreciated her patience, professionalism, and attention to detail. Highly recommend her and the team if you’re looking for great service and personalized support!"
We responded:
"Thank you, Omar, for sharing your experience! I'm happy to hear that Patricia provided you with excellent service and made the process smooth for your coverage. It's wonderful that she could assist with the Drive Safe & Save program setup. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Jason Jiang
October 3, 2025
5
out of
5
rating by Jason Jiang
"Very helpful when asking questions appreciate there quick responses. Have used this office before and will continue doing so."
We responded:
"Thank you, Jason! I'm happy to know that you find our team helpful and responsive. Your continued trust in our office means a lot. If you have any more questions or need assistance, feel free to reach out anytime!"
Morgan Nicholson
September 24, 2025
5
out of
5
rating by Morgan Nicholson
"Called for an auto insurance quote and was politely helped by Patricia. She took her time to answer my many questions and ensure I got the best discounts available to me. Great service, very personable and helpful. She was wonderful!"
We responded:
"Morgan, thank you for your fantastic feedback! I'm happy Patricia was able to assist you with your auto insurance quote and provide the discounts you needed. We’re always here to help with any questions or other insurance needs!"
Howard Dea
September 19, 2025
4
out of
5
rating by Howard Dea
"Jim is a good agent. He gives good service. He asked questions to make sure you get the right coverages. I would recommend Jim to others."
We responded:
"Thank you, Howard! I'm happy to hear that you found the service helpful and that we ensured you received the right coverage. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Jeff Yung
September 19, 2025
5
out of
5
rating by Jeff Yung
"Experience was great and Patrica was very friendly and helpful. It went very smoothly"
We responded:
"Thank you, Jeff! I'm happy to hear that your experience was smooth and that Patrica provided friendly and helpful service. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Matthew Bosek
September 18, 2025
5
out of
5
rating by Matthew Bosek
"Patricia helped me get my wife's name on my condo insurance policy! She did a wonderful job"
We responded:
"Hey, Matthew! Thanks so much for sharing that Patricia was able to assist with adding your wife to your condo insurance policy. It is great to know she provided helpful guidance throughout the process."
Robert Ippach
September 16, 2025
5
out of
5
rating by Robert Ippach
"Patricia helped me with my parents home owners insurance today. She is always amazing and very helpful to any issue we may have that needs a professional, like Patricia. We have been with state farm for over 45 years and we love all of the staff at state farm insurance."
We responded:
"Thank you, Robert! I'm happy to hear that Patricia provided such helpful assistance with your parents' insurance. It's wonderful to know that you've been with us for over 45 years and appreciate our team. We’re here to help with anything else you might need!"
Geo Skontos
September 12, 2025
5
out of
5
rating by Geo Skontos
"I had a great experience getting a home insurance quote from here! As a first time home owner they walked through the coverages with me to ensure I get the best price and coverage. Patricia was exceptional! She was very quick and informative! I would recommend giving them a call for future quotes/insurance."
We responded:
"Thank you, Geo! I'm happy to hear about your positive experience with our office. Patricia is indeed exceptional, and I'm glad she could assist you effectively. We appreciate your recommendation and look forward to helping with any future insurance needs. Let us know if there's anything else we can do for you!"
Bruce Jasinski
September 9, 2025
5
out of
5
rating by Bruce Jasinski
"Excellent help by Sandra magana"
We responded:
"Thank you for your positive review! We're so glad Sandra was able to provide you excellent service. "
Heather Chaisiriwatanasai
August 20, 2025
5
out of
5
rating by Heather Chaisiriwatanasai
"I’ve had the pleasure of working with Jim regarding changes to my policy, he’s quick to respond, and very professional."
We responded:
"Thank you, Heather! I'm happy to know that your experience with Jim was positive and that you appreciated his quick and professional service. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Eileen Mattimore
July 14, 2025
5
out of
5
rating by Eileen Mattimore
"We have had coverage for home, auto and small business for 30+ years with Jim Tom and his team at State Farm. They have provided excellent, personal service and have handled our claims promptly and fairly. I would highly recommend them!"
We responded:
"Thank you, Eileen, for your wonderful feedback! I'm happy to hear that you've had such a positive experience with our team over the years. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Alejo Balingit
July 9, 2025
5
out of
5
rating by Alejo Balingit
"Jim Tom has been our agent since the 80s and my family has always used his top notch services."
We responded:
"Thank you, Alejo! I'm happy to know that Jim Tom has been a reliable agent for your family for so many years. We appreciate your trust and look forward to continuing to provide excellent service. Let us know if there's anything else we can assist you with!"
Jay LaKind
July 9, 2025
5
out of
5
rating by Jay LaKind
"Just had a great phone conversation with an employee from State Farm. He was helpful and kind. In a world where customer service seems to be dead I was very impressed"
We responded:
"Thank you for your review, Jessica! I'm happy to hear that our team member provided you with such helpful and kind service. We strive to make every interaction a positive one. Let us know if there's anything else we can assist you with!"
Denny Chan
June 23, 2025
5
out of
5
rating by Denny Chan
"Would highly recommend this State Farm agent and company. They are knowledgeable and will help where they can to make the process easier. The staff is great! Would recommend 10 out of 10"
We responded:
"Thank you so much for the wonderful feedback, Denny! We’re glad to hear the team made your experience easier and that you felt well taken care of throughout. Your recommendation means a lot to us—we’re truly grateful for your support!"
Kelly Pham
June 20, 2025
5
out of
5
rating by Kelly Pham
"Quick, friendly, and most adaptive customer service you can get!"
We responded:
"Thank you for your review, Kelly! I'm happy you found our customer service quick and friendly. We strive to be as adaptive as possible to meet your needs. Let us know if there's anything else we can assist you with!"
Kiyana Chattman
May 28, 2025
5
out of
5
rating by Kiyana Chattman
"I had a great experience with this insuance agent's office. My rep was helpful with my auto insurance quote and took the time to explain my options (rare these days). The office was easy to find, and reading the other reviews ahead of time helped me to feel confident in choosing them. I highly recommend them for all of insurance needs!"
We responded:
"Thank you, Kiyana, for sharing your experience! I'm glad to know that our office was easy to locate and that you felt confident in choosing us. It's wonderful to hear that the team was helpful in explaining your auto insurance options. We're here for any of your insurance needs, so feel free to reach out anytime!"
Rutvik Patel
May 23, 2025
5
out of
5
rating by Rutvik Patel
"I had a great experience working with Kelly Doyle. She was incredibly helpful in guiding me through my insurance options and made the entire process smooth and stress-free. Her knowledge and professionalism really stood out. Highly recommend! Thanks again!"
We responded:
"Thank you, Rutvik, for sharing your experience! I'm happy to hear that Kelly was able to guide you through your insurance options smoothly and stress-free. Her knowledge and professionalism are truly valued here. If you have any more questions or need assistance in the future, feel free to reach out!"
gt abogado
May 23, 2025
5
out of
5
rating by gt abogado
"It is so comforting to know that Jim Tom State Farm is there for me whenever I have questions or if any issues or claims may arise. The entire staff is extremely friendly, professional, and helpful. I have recently been working with Kelly Doyle, who has been on the ball with taking care of all my needs. I have been with Jim Tom State Farm for all of my insurance needs for over 30 years!! Highly recommend!"
We responded:
"Thank you so much for your kind words and for being with us for over 30 years! We're glad to be your trusted partner for all your insurance needs. Kelly and the entire team are dedicated to providing friendly and professional service, and it's wonderful to know that you feel supported. If you ever have more questions or need assistance, we're here to help!"